Hi, I'm Nishtha.

I lead design and research at Workato, where I build the platform that gives a flock of unpredictable AI agents their rules and shape.

Designing Airo — then outgrowing it

We shipped a new way to work with AI in 2025 — then multi-agent architecture made it obsolete.

Agent Studio: two products, one model

Consolidating two workspaces into one platform, guided by research findings that spared no one.

Canvas: the picture on the box

Enterprises had the pieces of their automation but not the whole picture. Canvas is that picture.

MCP apps: shipping outside the roadmap

A small team with permission to skip the process, shipping MCP capabilities ahead of any roadmap.

Retooling a design org for the AI era

I didn't tell 22 designers to "use AI." I rebuilt what they could build, and what they believed possible.

Giving an enterprise product a face

A custom illustration system built to make Workato feel designed for humans, not just enterprises.

Some tinkering. A few musings.

The mirror

The murmuration

Recipe editor

Capability to product

AI Maturity Levels

Agents, not features

Voice, trust, machines

The disposable prototype

Nishtha presenting on stage at a Workato conference

I lead Product Design and Research at Workato. Over a decade, I've scaled design from one to a 22-person global team, most of whom have grown up in their roles alongside me. I've designed the same platform through three eras: integration workflows, copilots, and now agents that act on their own. Our CEO put it better than I can:

LinkedIn comment from Vijay Tella, Co-founder and CEO of Workato: “Nishtha Mehrotra - I'm incredibly grateful—we're so lucky to have you leading the intuitive product experience we're known for. I've spent 30 years in integration middleware, and this tech is complex and whack under the hood. Refactoring six complex platform categories into one while making it seamless for both pro-code integration experts and business teams? No joke. What you and your team have built is one of the great feats of enterprise software design. So much so - you have created a marketing challenge as Workato confounds people. How can something that looks so easy be so powerful? What blows me away is your first-principles thinking and relentless drive to keep attacking the complexity. We don't have real competition for our product experience, productivity, and speed—our biggest challenger is ourselves. You and your team are awesome role models of our core value to keep raising our game. Thank you.”

I didn't come to this work the usual way. I trained in physical product design, visual communication, and psychology and human factors. I've been researching how people learn to trust machines since before that question had an industry attached to it. I'm looking to build with companies, in software or hardware, where the hard part is making powerful systems people can trust.